Privacy Policy

1. Introduction

MyRoommateAndI is a student-focused platform designed to help users discover housing, connect with potential roommates, communicate with other users, participate in the Community, and access related services.

This Privacy Policy explains the types of information we may collect, how we use it, how we protect it, and the choices available to users when using MyRoommateAndI.

2. Information We Collect

Account and profile information

When you create an account, we may collect information such as your name, email address, username, school, department, profile information, location information you choose to provide, and other information necessary to operate your account.

Housing and roommate information

If you create or interact with housing listings or roommate profiles, we may process information you provide about accommodation preferences, listings, descriptions, prices, locations, and related preferences.

Messages and communications

We may process messages and communications sent through features of the platform in order to provide messaging functionality, maintain platform security, and support users.

Community activity

Posts, comments, reactions, follows, saved posts, and other Community interactions may be associated with your account and stored as part of the service.

Uploaded content

If you upload profile images, apartment images, post images, or other permitted content, we process and store that content to provide the relevant platform feature.

Contact and support information

Information submitted through our Contact Us or support features may include your name, email address, subject, message, and related communication history.

Payment information

Where payments are available, payment transactions may be processed through our payment provider. We may receive transaction-related information needed to confirm and manage the payment, while sensitive payment credentials are handled by the applicable payment provider.

Technical information

We may process technical information necessary to operate and secure the platform, such as session information, browser/device information, IP-related information, and technical logs where applicable.

3. How We Use Information

We may use information to:

• Create and manage user accounts.
• Provide roommate discovery and housing-related features.
• Display listings, profiles, posts, and other content according to the platform's features and user settings.
• Provide messaging and communication services.
• Operate the Community and related interactions.
• Process and confirm applicable transactions.
• Respond to support and Contact Us requests.
• Prevent abuse, fraud, unauthorized access, and other misuse.
• Maintain, improve, and troubleshoot the platform.
• Meet applicable legal and regulatory obligations.

4. Information Sharing

We do not treat your personal information as public simply because you create an account. However, information you choose to publish through public profiles, housing listings, Community posts, or other public platform features may be visible to other users as necessary for those features to work.

We may share information with service providers that help us operate the platform, such as payment, email, hosting, security, and technical service providers, where necessary to provide their services.

We may also disclose information where required by applicable law, legal process, or to protect the rights, safety, security, and integrity of MyRoommateAndI, our users, or others.

5. Business World

MyRoommateAndI may provide Business World features that allow businesses and business owners to create profiles, publish products and services, offer promotions, and communicate with customers.

We may process business profile information, business names, descriptions, contact details, products, services, offers, promotional content, and related activity in order to provide and manage these features.

Business Chat messages may be processed and stored to provide the communication service, support platform security, and help resolve support or service-related issues.

Where Business World features involve paid promotions, subscriptions, or other transactions, transaction-related information may be processed as necessary to provide those services.

13. Third-Party Services

Some MyRoommateAndI features may rely on third-party service providers. For example, email delivery and payment processing may be handled by external providers. Those providers may process information according to their own terms and privacy policies.

6. Cookies, Sessions and Similar Technologies

MyRoommateAndI may use browser storage, cookies, sessions, or similar technologies where necessary for authentication, security, preferences, and platform functionality.

7. Data Security

We use reasonable technical and organizational measures intended to protect information against unauthorized access, alteration, misuse, loss, or disclosure. No internet-based service can guarantee absolute security, so users should also protect their passwords and account credentials.

8. Data Retention

We retain information for as long as reasonably necessary to provide the relevant services, maintain legitimate business and security records, resolve disputes, comply with legal obligations, and enforce applicable agreements. Retention periods may vary depending on the type and purpose of the information.

9. Your Choices and Rights

Depending on applicable law, you may have rights concerning your personal information, including rights to access, correction, deletion, restriction, or other forms of control over your information.

You may also choose what information you publish through features that provide user-controlled visibility. Some information may need to be retained where required for legal, security, fraud-prevention, or legitimate operational purposes.

10. Children's Privacy

MyRoommateAndI is intended for users who are legally permitted to use the service. We do not knowingly design the service to collect personal information from children in violation of applicable law.

11. Changes to This Policy

We may update this Privacy Policy when our services, practices, or legal requirements change. The updated version will be published on this page with a revised "Last updated" date.

12. Contact Us

If you have questions, concerns, or requests relating to this Privacy Policy or your personal information, contact MyRoommateAndI through:

Email: support@myroommateandi.com
Phone: +2349070647092