Help Center

Find answers and get support on MyRoommateAndI.

How can we help?

MyRoommateAndI brings students together to discover housing, find roommates, connect through Community, and discover businesses through Business World.

If you cannot find an answer below, contact our support team at support@myroommateandi.com.

🏠

Finding Housing

Use the housing features to discover available apartment and property listings.

  • Review the listing details carefully.
  • Check location, price and description before proceeding.
  • Contact the relevant person through the available platform features.
👥

Finding a Roommate

Create and maintain your profile so other students can discover and connect with you.

  • Keep your profile information accurate.
  • Use messaging responsibly.
  • Take appropriate safety precautions when meeting someone.
🌐

Community

Community lets students share posts, ask questions, follow users, react, comment, save content, and participate in conversations.

If you see content that violates platform rules, use the available reporting or support channels.

🏪

Business World

Business World allows users to discover businesses, products, services, offers, and promotions.

Business Chat can be used to communicate with participating businesses about their products or services.

💬

Messaging & Chat

Use MyRoommateAndI messaging features to communicate with other users and businesses where available.

  • Do not share passwords or verification codes.
  • Be cautious with payment requests.
  • Report suspicious or abusive activity.
💳

Payments & Subscriptions

Some features may involve paid services, subscriptions, promotions, or transactions.

Keep your transaction information accurate and contact support if you experience a platform-related payment issue.

🔐

Account & Password

Keep your account credentials private and use the password-reset process if you forget your password.

If you believe someone has accessed your account without authorization, contact support as soon as possible.

🛡️

Safety & Reporting

Be careful when communicating with people you do not know. Independently verify important claims before sending money, sharing sensitive information, or meeting someone.

Serious concerns can be reported to support@myroommateandi.com.

📩 Contact Support

For account issues, platform problems, safety concerns, or other questions that are not answered here, contact:

Email: support@myroommateandi.com

Phone: +2349070647092

Location: Nigeria